Lead: Acts as supervisor in the absence of the supervisor. Coordination of the shift. Assigns tasks, oversee the workflow and ensures work is being completed in a timely manner. Coordinates lunches and breaks to ensure the area has coverage at all times when the supervisor is not present in the area and reports any conflicts or issues directly to their supervisor.
Performs any duties needed to keep the accessioning and processing area running smoothly and performing the work in an accurate, organized and timely manner. Coordinates special testing, such as, athletic, molecular and QFT. Runs result reports and sends to the appropriate dept. Monitors error queue reports for send out tests, troubleshooting and providing communication with send out lab for results report.
Monitors courier drop offs and ensure runs are not missed. Monitors expected list to ensure everything is received and communicated. Keeps track of issues and communicate with client services when frequent issues occur. Follows up on salesforce issues. Monitors inventory and ordering supplies for send out department.
Assists with oversight and daily processes for the Triage, Accessioning and Processing sections. Responsible for training new staff members on the day/evening shift on the processing duties and providing the proper instruction they need to complete their training list.
Troubleshoots and documents any issues that come up in the day/evening shift and reports any and all issues that arise directly to their supervisor. Fills out Performance Variation Reports (PVRs) when appropriate.
Provides assistance to draw stations/clinics on appropriate sample collection, processing and transportation of samples. Provides assistance to Client Services department with technical questions to assist clinics. Provides help with sorting and filing patient requisitions in appropriate areas.
CP Accessions/ Processing: Prepares Clinical Pathology laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpacks specimens from branches or ports and routes specimens by type to various staging areas. Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifugation, separating serum, and blood smears. Aliquots samples for departments. Prepares excess specimen samples for storage and resolves and documents problem specimens.
Triage: Receives and records all specimens/slides/blocks into daily receipt log; this includes checking bins in the Shands Clinical Lab periodically throughout the day for additional samples. Pre-accessions specimens, orders tests, prints out labels and attaches to paperwork and specimen container, prints Test Order form – then delivers to appropriate lab along with specimen to designated location. Forwards copy of report to appropriate in-house physician/lab.
Registration: Collects patient and insurance information and ensure required details are included on the forms. This position also verifies/confirms insurance information.
Special projects: Performs research, runs reports, provides data for, and assists management as requested.
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