| Job Description: |
Facility Operations and Programs for JWRU and Newell Hall
- Lead the strategic direction, coordination, and daily oversight of facility operations, maintenance, and union programming for the Reitz Union and Newell Hall
- Supervise and evaluate staff across operations, custodial, maintenance, and program areas; establish clear priorities, performance standards, and development goals
- Ensure effective and efficient custodial and maintenance services, including staffing, work order management, quality control, and regulatory compliance
- Maintain a current and comprehensive facilities operations manual; develop and enforce policies and procedures in line with safety and operational standards
- Oversee the inventory, procurement, and lifecycle management of building equipment, furnishings, and materials
- Develop and maintain a master maintenance schedule, incorporating routine, preventive, and contracted work
- Oversee coordination between operations functions such as housekeeping, maintenance, event services, production, AV support, and after-hours staffing
- Provide leadership in planning, coordinating, and evaluating co-curricular union programming in partnership with university departments and academic units
- Ensure compliance with OSHA, ADA, and university safety regulations
Administrative Leadership and Strategic Support
- Advise the Senior Director on short- and long-term facility operations, maintenance, and programmatic priorities; stay current on building codes, emerging technologies, and best practices in facilities management
- Lead the development and oversight of budgets for assigned areas, including cost tracking, financial forecasting, and billing systems for internal services such as utility chargebacks and special maintenance requests
- Participate in strategic planning and resource allocation efforts; contribute to long-term planning to support evolving facility, programming, and staffing needs
- Design and implement facility and service needs assessments; analyze data and stakeholder input to inform operational improvements and program development
- Lead departmental sustainability initiatives, collaborating with unit managers, Student Government, student employees, and campus stakeholders to set and achieve sustainability goals in all areas of operations
- Contributes to the division and university through active participation on committees and division-wide initiatives
- Develop reports, handle special projects, tasks, and other duties as assigned
Capital Projects, Renovations, and Facility Enhancements
- Oversee planning and execution of renovation and construction projects; review architectural plans, drawings, and specifications for compliance and quality
- Serve as project liaison for external vendors, contractors, and campus stakeholders throughout planning and implementation phases
- Monitor construction work to ensure adherence to university standards, building codes, and project timelines
- Develop and manage project budgets in collaboration with university partners; ensure fiscal responsibility and alignment with departmental goals
- Lead internal stakeholder engagement processes to gather feedback, assess space needs, and incorporate student and staff input into project planning
Emergency Preparedness, Safety, and Security Management
- Develop and implement comprehensive safety procedures, including emergency response plans, evacuation protocols, and COOP (Continuity of Operations Plan)
- Serve as primary liaison with UF Environmental Health and Safety, the University Police Department, and Fire Safety for safety-related matters
- Lead the building’s emergency and crisis response team; plan and execute regular drills and training sessions for staff and building occupants
- Coordinate the building’s emergency shelter operations, including staff training and procedural compliance
- Maintain the building key control system, including policies for key issuance and return, and security protocols
- Facilitate communication and engagement with building tenants, student organizations, and administrative units regarding safety and operational updates
Building Automation Systems (BAS)
- Maintain a working knowledge of the Building Automation System (BAS); monitor performance, adjust settings for comfort and efficiency, and produce regular system reports
- Ensure proper staff training in BAS and documentation for troubleshooting and system usage
- Collaborate with UF Housing, Student Life IT, and other partners to ensure reliable, innovative, and user-centered technology and web platforms
- Provide strategic direction for the department’s use of technology to support services, operations, and communication
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| Preferred: |
- Experience in college union operations including but not limited to event services, building maintenance, housekeeping functions, and other relevant support services
- Understanding of strategies, trends, and/or technologies related to building cleaning, maintenance, disposal of hazardous chemicals
- Skilled in effectively utilizing computer technology and appropriate software applications for various operations functions including but not limited to building maintenance work orders, key control systems, and databases
- Experience in building maintenance and upkeep
- Knowledge of operations of building mechanical systems, including Building Automation Systems
- Working knowledge of renovation and construction project management and building safety and security functions
- Ability to assist in budget development and monitoring
- Proficiency with computers and basic software applications
- Communication skills (verbal and written)
- Customer service skills
- Interpersonal skills
- Function effectively in a fast-paced environment with frequent interruptions
- Handle multiple projects or tasks simultaneously
- Understand, interpret, and apply rules, regulations, policies, and procedures
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