Associate’s degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Provides IT assistance and support, provides programming expertise, manages training to user community, and maintains daily operation of vendor supported and in-house developed applications with appropriate security measures to ensure a high degree of data integrity, accuracy and availability.

Works closely with customers and other developers to ensure timely delivery of accurate products that demonstrate consistent attention to detail. Identifies target audiences and their needs. Creates project plan, budget, and timeline.  Tracks project activities, deliverables and timelines. Creates and implement communication plan, evaluation and testing plan, roll-out plan.

Maintains familiarity with information technologies associated with application development, documentation methodologies, tools, products and languages employed in support of the UF Health IT mission.

Provides training, documents procedures and creates troubleshooting documentation to help provide the best user experience for select applications.

Associate’s degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

•           Ability to develop, maintain and improve high-quality software applications which demonstrate a high degree of data integrity, accuracy and availability is required.
•           Must be able to test and implement applications with appropriate security measures in an integrated, complex information technology environment with minimal disruption of network services and resources.
Detailed understanding of structured query language (SQL) is required.
•           Familiarity with software products used to create reports and manage enterprise data is required.
•           Familiarity with, or a demonstrated ability to acquire sufficient knowledge needed to effectively work with products and to perform actions in systems and environments to the extent necessary to facilitate creation, deployment and maintenance of software applications is required.
•           Ability to analyze, determine causative issues, resolve technical challenges and report effectively at a level commensurate with the position is required.
•           Must formulate solutions collaboratively and effectively in a team setting
•           Must be able to organize and manage complex activities and to complete assignments in a timely fashion with attention to detail and accuracy with exceptional interpersonal and communication skills (oral and written, American English).
•           An ability to effectively coordinate efforts among customers, IT professionals and other support staff is required.
•           Must proactively foster skills development among team members.