| Job Description: |
Responsible for quality assurance, facility and equipment inspections, and coordinating custodial services during peak cleaning periods
- Plan, coordinate, and oversee custodial services for residence halls including daily operations and peak period workflow and conference operations ensuring service levels, staffing coverage, and cleaning schedules align with operational needs
- Provide oversight and leadership for custodial services quality assurance, quality control, and lead efforts for building inspections; Perform individual room inspections
- Direct and monitor inspection activities conducted by custodial supervisors; review inspection results, support accurate documentation, and work with supervisors to ensure timely follow-up and ongoing improvements
- Ensure custodial supervisors conduct regular equipment inspections to verify sanitation, safe operation, and appropriate preventative maintenance practices
- Oversee equipment usage and documentation processes to support accurate tracking of equipment condition, cleaning routines, and the timely reporting of maintenance or repair needs.
- Use inspection data to identify patterns, address ongoing issues, and make informed decisions about operational changes, staff coaching, and resources.
- Develop and review reports related to custodial performance, staffing, inspections, and service outcomes as needed
- Lead or support special projects and initiatives that improve custodial services operations, day-to-day practices, and overall efficiency.
Custodial Technology, Equipment & Resource Management
- Lead inventory management for custodial supplies, tools, equipment, and restroom products across assigned facilities; assess usage trends, authorize orders as needed, and ensure responsible stewardship of departmental resources.
- Coordinate vendor-led demonstrations and training related to custodial equipment, products, and cleaning methods, ensuring practices align with departmental standards, safety requirements, and operational needs.
- Evaluate custodial products and equipment for safety, effectiveness, ease of use, and cost, and recommend updates or replacements as appropriate.
- Ensure Safety Data Sheets (SDS) are current, accessible, and reviewed regularly with staff to promote chemical safety awareness, regulatory compliance, and safe work practices.
- Oversee inventory control practices to ensure responsible stewardship of departmental supplies, equipment, and assets
Staff leadership and administrative management
- Supervise staff including recruitment, training, performance evaluation, and professional development
- Provide leadership in establishing goals, work priorities, and outcomes
- Manage administrative functions including HR compliance, payroll approval, and performance review processes.
- Advise on budget requests for area and allocate resources to support departmental priorities.
- Assist in the development, implementation, dissemination, and enforcement of unit/departmental policies, procedures, and guidelines to ensure consistency, and compliance within areas of responsibility.
- Oversee the effective use of information systems (e.g. AiM, Housing Management Software) and corresponding information utilized in area operations and departmental processes
- Serve in after hours on-call rotation as senior level consult providing guidance on response and follow-up to emergencies for Custodial Services; approve on-call schedule changes
- Ensure compliance with safety standards, and Occupational Safety and Health Administration (OSHA) and Americans with Disabilities Act (ADA) regulations at all times; maintain safety data (SDS) notebook and provide regular reviews for custodial staff
- Coordinate and ensure proper Personal Protective Equipment (PPE) needed to satisfactorily complete assigned work
Perform custodial duties as needed
- Responsible for performing custodial tasks including but not limited to: sweeping and mopping floors, cleaning restrooms and replenishing supplies, disposal of trash, cleaning ceiling tiles and vents, cleaning windows and walls, vacuuming and shampooing carpets
- Perform heavy cleaning tasks such as stripping, sealing, and waxing of hard surface floors
- Perform occasional room set-up and/or breakdown (including moving furniture) as directed for scheduled events as needed
Develop reports, handle special projects, tasks, and other duties as assigned
- Serve on Division of Student Life or University of Florida committees as needed
- Operates state vehicles
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| Preferred: |
EXPERIENCE & KNOWLEDGE:
- Ten years of experience with custodial operations or large-scale residential, commercial or academic facilities
- Minimum four years of full-time supervisory experience leading a team
- Working knowledge of safety regulations and compliance requirements, including chemical handling standards
- Knowledge of quality assurance programs, inspections, and performance monitoring methods
- Knowledge of inventory control, equipment lifecycle management, and responsible resource stewardship
SKILLS:
- Demonstrated proficiency with computers and basic software applications (e.g. work order management systems, Microsoft Office)
- Demonstrated ability to communicate with various levels of staff and interpersonal skills
- Proven ability to oversee custodial operations across multiple facilities including workflows during routine operations, peak periods, and emergency operations
- Strong interpersonal skills to maintain effective working relationships with staff, residents, campus partners, and vendors.
ABILITIES:
- Ability to remain discreet and respect the privacy of residents, tenants, and/or guests.
- Demonstrated ability to exercise independent judgment within established policies and procedures.
- Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
- Demonstrated ability to handle multiple projects or tasks simultaneously
- Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Demonstrated ability to work as part of a team in a multi-faceted environment
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