| Job Description: |
Compliance Review & Case Management • Review and process notifications from multiple systems to conduct routine ADA compliance assessments • Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate • Document findings and ensure proper case resolution in accordance with established procedures • Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator (Senior Director) • Assist with coordinating the interactive process in accordance with established ADA procedures • Review accommodation requests and supporting documentation for completeness and compliance with UF policies • Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners • Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases. • Draft accommodation-related documentation for review and approval • Assist with monitoring implementation of approved accommodations • Maintain accurate, confidential electronic case files, logs and tracking records
Records Management & Documentation • Maintain and update compliance records, including case files, logs, and compliance calendars • Ensure accuracy, completeness, and timely entry of all compliance-related documentation • Prepare and organize documentation for audits, reviews, and reporting purposes • Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed. • Compile documentation and data in support of appeals, compliance reviews, audits and assessments. • Generate routine reports related to accommodation requests, case activity and compliance metrics.
Risk Evaluation & Solution Support • Evaluate basic compliance concerns and identify potential risks • Propose solutions to senior staff and program leadership for consideration • Assist with the implementation and monitoring of approved mitigation strategies
Reporting & Data Support • Gather and compile data for compliance reports and enterprise initiatives • Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts • Provide documentation and data summaries to support leadership decision-making
Administrative & Program Support • Prepare and route documents and mitigation plans for leadership review and approval • Perform administrative duties in support of the ADA compliance program • Maintain confidentiality and ensure adherence to privacy standards
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| Preferred: |
• Experience working with ADA compliance, disability services, or accessibility programs • Familiarity with federal and state regulations such as ADA and Section 504 • Experience handling compliance reviews, case management, or regulatory tracking systems • Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access) • Experience analyzing compliance data and identifying trends or risks • Strong written and verbal communication skills, especially for preparing documentation and reports • Experience collaborating with cross-functional teams or supporting enterprise-wide initiatives • Proficiency with databases, case management systems, or compliance tracking tools • Ability to interpret policies and apply them to routine compliance scenarios • Strong organizational skills with the ability to manage multiple cases or deadlines
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