Daily Operations & Administrative Management 

• Provides day-to-day administrative management and coordination across the co-located Divisions of Geriatric Medicine and General Internal Medicine, including oversight of assigned administrative staff.
• Plans, prioritizes, and assigns daily work activities to ensure efficient office operations and consistent workflow across both divisions.
• Supports division leadership and faculty in planning and implementation of operational initiatives, including creation of tracking tools, timelines, and process improvement strategies.
• Establishes and maintains operational goals aligned with divisional priorities and assists in implementing standardized administrative workflows across both divisions.
• Coordinates faculty administrative processes including annual review preparation, documentation formatting, scheduling, and follow-up for required signatures.

Fiscal Management & Reporting Support 

• Assists Division Administrator with budget development, financial planning, and ongoing budget monitoring for both divisions.
• Prepares and reviews monthly variance reports, including identification of trends, root cause analysis, and recommendations for cost containment or operational improvement.
• Tracks operating expenditures and supports implementation of cost-effective administrative practices across shared divisional resources.
• Reviews and supports faculty productivity reporting, including scorecards and incentive-related data tied to clinical performance.
• Runs and interprets standard financial and operational reports (e.g., Business Objects, RVU dashboards) to support divisional performance monitoring and strategic decision-making.
• Supports annual budget preparation, monthly forecasting, and financial reporting activities for both divisions.

Human Resources & Personnel Management 

• Supports Division Administrator with HR functions including faculty and staff onboarding, TEAMS/OPS hiring and training processes, FAR/effort reporting, and administrative processing of personnel actions.
• Serves as a primary point of contact for administrative staff regarding policies, procedures, and operational guidance.
• Provides direct supervision of assigned staff, including scheduling, time approval, PTO management, performance evaluations, and development planning.
• Facilitates communication between staff and leadership to resolve operational issues and improve office workflows.
• Supports staff development through coaching, training coordination, and identification of professional growth opportunities.
• Ensures compliance with institutional HR policies and supports consistent application of administrative procedures across both divisions.

Project Management & Clinical Operations Support

• Serves as project manager for divisional operational initiatives, including clinical workflow improvements, scheduling optimization, and administrative process redesign.
• Supports coordination and maintenance of clinical scheduling systems and related operational tools that impact patient access and clinic efficiency.
• Conducts data collection and analysis to support operational decision-making and process improvement initiatives.
• Leads or supports ad hoc projects, root cause analyses, and implementation of new administrative or clinical workflows as assigned.
• Ensures timely completion of projects through coordination with multiple stakeholders across both divisions.

Other Duties 

• Prioritizes assignments based on urgency, operational need, and divisional deadlines while maintaining high standards of accuracy and quality.
• Collaborates across departments and divisions to ensure continuity of operations and support institutional goals.
• Performs other duties as assigned in support of the clinical, educational, and research missions of the College of Medicine.