Reporting to the Program Manager II, this position serves as the primary coordinator for assigned TREEO Center Solid Waste training programs while providing administrative and operational support for Health & Safety training programs. Responsibilities include course scheduling, student and client communication, course preparation, instructor support, training logistics, and program documentation.

The position works closely with the Program Manager II and instructors to ensure timely and effective delivery of training programs and supports continuous improvement, student success, regulatory compliance, and program growth within assigned areas.

Program Coordination & Administration
• Coordinates the day-to-day administration and delivery of assigned Solid Waste training programs, ensuring courses are prepared and delivered according to established procedures.
• Provides administrative and operational support for Health & Safety training programs under the direction of the Program Manager II, including scheduling assistance, course preparation, student communications, and training logistics.
• Coordinates Solid Waste course scheduling, instructors, facilities, equipment, course materials, and other logistics necessary for successful course delivery.
• Assists the Program Manager II with Health & Safety course preparation, materials, classroom setup, evaluations, and other administrative needs.
• Serves as a primary contact for routine student and client questions within assigned programs and coordinates with the Program Manager II when questions involve course content, customization, or subject-matter considerations.
• Maintains course checklists, schedules, program records, and other documentation necessary for effective course administration.
• Assists with proposals, creating budgets, and other documentation for contract and customized training opportunities.

Student & Client Services
• Provides timely, professional responses to students and clients regarding registration, course requirements, schedules, and program logistics.
• Coordinates with the Program Manager II and instructors regarding client requests involving course content, customization, instructional approach, or other subject-matter considerations.
• Provides support to online students, including assistance with Canvas and other technology used to access and complete training.
• Monitors enrollment and student progress and works with instructors and TREEO staff to address issues affecting successful course completion.
• Coordinates student communications before, during, and after training and supports certification, completion, and other program documentation.

Program Development, Outreach & Continuous Improvement
• Works with the Program Manager II and instructors to identify opportunities to improve existing courses, develop new training opportunities, and expand program offerings in response to industry and workforce needs.
• Identifies potential training locations, delivery opportunities, and areas for program expansion and makes recommendations to the Program Manager II.
• Participates in meetings with industry organizations, associations, clients, and other stakeholders to support program relationships and identify training needs.
• Supports marketing and outreach activities by providing program information and content for websites, flyers, email communications, social media, and other promotional materials.
• Assists with conferences, exhibits, outreach activities, and other events that promote TREEO programs.
• Monitors participant feedback, enrollment trends, and other program information to identify opportunities for continuous improvement.

Regulatory & Program Compliance
• Supports compliance with applicable federal, state, and industry requirements affecting assigned training programs.
• Completes and maintains required program applications, forms, reports, and documentation for applicable regulatory agencies.
• Assists with FDEP OCP course applications and other regulatory submissions associated with assigned programs.
• Monitors changes in applicable regulations and communicates relevant updates to the Program Manager II and instructors.
• Ensures required student documentation and certification materials are completed and distributed in accordance with applicable requirements.

Other duties as assigned to support TREEO.

Bachelor's degree in an appropriate area and four years of relevant experience, or an equivalent combination of education and experience.

• Experience coordinating professional, continuing education, workforce development, or training programs.
• Experience providing customer service to students, clients, or professional organizations.
• Familiarity with health and safety, environmental, or workforce training programs.
• Experience with Canvas or other Learning Management Systems.
• Proficiency in Microsoft Office applications.
• Strong organizational, communication, problem-solving, and project coordination skills.