OPS - Clin Svc Representative

Apply now Job no: 541498
Work type: Temp Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Health Care Administration/Support
Department:29081100 - MD-PATH - UF PATH LABS

Classification Title:

OPS - Clin Svc Representative

Classification Minimum Requirements: High School Diploma or equivalent.
Job Description:

This evening shift position will gather, record, and verify medical and insurance information in a manner consistent with requirements of the health care system and is responsible for assigned work queues, Responsibilities involve a combination of duties which may include triage, registration, accessioning, processing, editing/transcription for materials/specimens received. Other tasks include maintenance of the UF Health Pathology Laboratories’ consultation materials, files, data and paperwork as required by regulatory agencies and to support the research, education and clinical mission of the laboratory and department. Acts as liaison within the laboratory to facilitate cases, patient care, client satisfaction.

Registration:
Process registration on all incoming specimens: Initiate patient records for new outreach patients; check
demographic information, verify insurance and process required authorizations through a variety of
secure resources. Handle daily workqueues from Registration /Billing department to ensure no duplicate
records are generated and issues are cleared. Review all data entry in queues for accuracy, making
corrections as needed and notifying supervisors/co-workers. Communicate news/ongoing issues to
Registration team and co-workers. Coordinate problem handling with Client Service department to
provide best patient care.


Triage: 
Receive and record all specimens/slides/blocks/other material into daily receipt log, Pre-accession
specimens, order tests, print labels, attach to paperwork and specimen container; print Test Order form.
Forward copies to appropriate lab department and deliver specimens to designated locations.


Intake/Slide Control: 
Receive/return and track specimens/slides/cases to and from UF Health Pathology Laboratories satellite
laboratory/locations. Distribute slides to the appropriate pathologist. Maintain records of slides
sent/received and their distribution points. Assist UFHPL personnel in locating slides that have been
distributed to Pathologists. Internal sweep delivers and picks up slides from various locations within the
laboratory. Track slides to archive/storage and maintain slide archive. Handle internal and external loanout
requests. Return consult materials slides / blocks and batch materials to Outreach clients according
to departmental procedures. Track/scan all materials appropriately and package for delivery by courier or
overnight delivery. Maintain loan-out and follow-up records of outstanding materials.


AP Accessions: 
Prepare Anatomic Pathology laboratory specimens for designated departments/locations prior to
laboratory analysis and testing. Unpack specimens and route specimen by type to various staging area;
prepare all specimens received for testing, such as staging of slides, blocks and other specimens. Create
case in laboratory information system [EPIC Beaker] by case type, label all materials and paperwork,
scan paperwork. Deliver specimens to gross room, staging area, laboratory department. Resolve and
documents problem cases.

Reporting [Transcription/Editing]: 
Responsible for accurate and timely transcription/editing of gross and microscopic surgical reports, nongyn
cytology, autopsy reports. Interpret, edit medical dictations according to established departmental
procedures. Create preliminary case reports using consultative materials, outside pathology reports,
requisitions, and/or gross description dictation. Review patient and case data for accuracy, spelling,
grammar and proper medical terminology on all reports. Verify accuracy of ICD10 and CPT codes.
Complete final reports by code from rough draft or dictation by machine and return to pathologist in
electronic form. Create Amendments and Addendums when needed. Resolve issues, when possible,
report to supervisor, document all problem cases in customer management system.


CP Accessions / Processing:
Prepare Clinical Pathology laboratory specimens for designated departments /locations prior to laboratory
analysis and testing. Unpack specimens from branches or ports and route specimens by type to various
staging areas. Prepare all specimens received for testing in designated laboratory departments or
locations such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquot sample
for departments. Prepare excess specimen sample for storage and resolve and document problem
specimens.

Expected Salary:

Salary range is between $17.50 - $17.75

Required Qualifications:

High School Diploma or equivalent.

Preferred:

EPIC or other medical database. Previous registration and insurance verification experience. Medical
terminology.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes

 

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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