| Job Description: |
Administrative Leadership & Operational Oversight
- Provide work management and administrative direction for custodial services, ensuring all facilities meet high sanitation and cleanliness standards, including offices, event spaces, and public areas
- Supervise and lead custodial staff, set performance expectations, and provide direction for goal achievement
- Recruit, hire, onboard, and train custodial staff, ensuring consistent standards for safety, cleaning quality, and customer service
- Develop long-range custodial service plans, including staffing levels, work priorities, and cleaning techniques
- Oversee budgeting, cost projections, purchasing approval, and financial controls for custodial operations
- Develop and implement policies and procedures, including safety and work quality standards, hazardous material handling, and sustainability initiatives
- Formulate service contracts and specifications for equipment, cleaning supplies, and services, ensuring compliance with university purchasing guidelines
- Coordinate services with other campus departments, including waste management, pest controls, and grounds services, as needed
Staff Supervision & Workflow Management
- Plan, implement, and adjust custodial work shift schedules to ensure efficient workforce utilization
- Monitor daily operations and implement continuous improvements in cleaning methods, work activities, and performance standards
- Conduct service needs assessments, analyze results, and implement solutions for enhanced efficiency
- Develop and implement training programs for staff on safety, cleaning standards, customer service, and the proper use of equipment and supplies
- Oversee new employee orientation, ensure compliance with workplace safety standards, and maintain up to date safety data sheets (SDS)
- Handle employee performance evaluations, disciplinary actions, and human resource matters, ensuring alignment with university policies
- Occasionally will require hands-on work during short staffing, events, or emergencies
Quality Assurance & Facility Inspection
- Establish and enforce high-quality custodial work standards for both internal staff and external vendors
- Conduct regular facility inspections and take corrective actions to maintain cleanliness, safety, and security
- Investigate and respond to service requests, complaints, and feedback from building occupants and customers to ensure prompt resolution
Special projects and other duties
- Plan and execute special cleaning projects, collaborating with external vendors as necessary
- Develop and oversee facility-wide recycling programs and other sustainability initiatives
- Prepare and analyze management reports, incident reports, and custodial service assessments
- Coordinate custodial response during a shelter activation, hurricane recovery, or any emergency situation
- Collaborate with university departments and vendors to maintain high standards for custodial and facility services
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| Preferred: |
- Experience in managing and training a large team
- Ability to work as part of a team
- Proficiency in operating and using various custodial cleaning equipment
- Awareness of current cleaning methods, products, and materials including chemicals, and general knowledge of handling and disposing of hazardous materials
- Familiarity with building cleaning including but not limited to floor care, wall surfaces, windows, offices, restrooms, food areas, meeting and assembly spaces, and common areas
- Experience with work order, timekeeping, and purchasing systems
- Strong communication skills (verbal and written)
- Excellent customer service skills
- Understanding of budgeting practices
- Ability to determine work priorities, assign tasks, and ensure proper completion of work assignments
- Capability to function effectively in a fast-paced environment with frequent interruptions
- Skill in handling multiple projects or tasks simultaneously
- Ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Professional custodial certification from CMI, IEHA, FSPMA, ISSA, or APPA
- Familiarity with cleaning standards frameworks like APPA cleaning levels
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| Special Instructions to Applicants: |
In order to be considered, you must upload your cover letter, resume, and list of professional references.
Criminal background check is required
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
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